9 Key items for a Successful Café.

9 Key items for a Successful Café.

 1. Good coffee

Everyone loves a good coffee.

It goes without saying that if you want to have a successful café or dining establishment, your coffee will be a great draw card.

Invest in a top range expresso coffee machine and other essential equipment such as drip coffee makers, coffee pressers and great coffee beans.

People will go out of their way for a good coffee.

I have a good friend who, when she was pregnant, naturally didn’t drink a lot of coffee.

But, when she did, she only went to ONE place and ONLY that one place.

No other place made the coffee in a way she could drink it, she would go out of her way and travel for 30 minutes to get that one very infrequent coffee.

Bad coffee means people are less likely to revisit.

It is estimated that 75% of Australians drink coffee, so making sure yours is the best in town will have them coming back time and time again.

  1. A unique and welcoming look.

It might seem an expensive exercise, but consider cafe fitouts.

You only get one opportunity to create a first impression and the initial impression is the one that lasts.

Your potential clients will judge your venue, business and food all at a glance without even entering your café/restaurant or even trying your food.

The best cooks may reside in your kitchen, the most polite and efficient waiters and the most scrumptious to die for food.

But, if your venue looks dark, dingy and cheap, people won’t want to go in and it will potentially cost you a lot of business.

A team of professionals can work with you to create the look and vibe you want.

They’re experts in their field and can help get that vision you have into a physical reality.

They can also help you make the most out of your space to ensure all current Occupational Health and Safety guidelines and local government laws are adhered too and that your business looks great and works to the best of its ability.

  1. Food storage.

You’ll be working with a lot of perishable items and a variety of ingredients.

This implies that in order to ensure that your perishable foods comply with regulatory requirements, and that they last as long as they can to save you unwarranted expense.

To accomplish this goal, you’ll need a thorough storage and refrigeration system.

Industry fridges and freezers might be more expensive, but they are designed for the style of use you will be operating within and the volume of stock you will be likely to have.

Industry shelving and storage containers for dry items will also be needed for the same reasons.

Don’t forget those insulated milk and cream containers for making sure beverages stay super cold.

  1. Commercial dishwasher.

No one wants to wash all the dishes a café uses in a day.

It would be a neve ending job and nearly impossible to keep up with the demand to have clean dishes on hand for your clientele.

A commercial dishwasher is likely to be very expensive.

They also use more water and power than your standard house hold variety.

But, they also clean better and have the ability to store and clean more dishes at a faster rate.

This will ensure your business runs smoothly and the diners have a positive experience in your establishment.

  1. Tables and chairs.

Naturally if you want people to sit and eat and drink in your restaurant, you need to provide them with the means to do so.

Having comfortable seating that is easy to clean is essential.

It’s no good having something that looks good, but is to hard or soft to sit on for extended periods of time.

Ensure they are spaced out nicely too.

People are more cautious about social distancing with Covid and having tables set to close can be an uncomfortable experience as it doesn’t allow for privacy between tables.

It can also make it difficult for your waiters and servers to manoeuvre through tables at peak and busy times.

  1. Climate Control.

Nothing beats stepping into a warm room in cold weather or cool room on the hottest days.

Climate control keeps everyone comfortable and makes them feel welcome.

Your guests are also more likely to stay longer if they feel comfortable and snug.

  1. Software and Data Collection.

There are a few programs you’ll most likely need.


This allows you to check out customers and get insightful business data that can help you increase productivity and profitability.

In addition, you can improve your company’s offering by focusing on things like rewards programmes, delivery features, and additional assistance.

A POS system can assist you in carefully generating insights, statistics, and information so that cafés can adjust their tactics as necessary.

The best part is that you can control stock levels and every aspect of your price, enabling you to meet demand when you need it most.

Employee Sign In

This documents employee sign in and out times so that you can have the correct data to pay your staff the money they earn.

  1. Security System.

It’s unfortunate we live in times where thieves target businesses to steal their products and equipment.

In other instances, they damage the venue out of maliciousness.

Having a security system protects your biggest asset, your business.

A camera system can identify the offenders and help authorities trace their movements.

  1. Great staff.

Your staff create your reputation.

Having the best staff, those who value customer service and work to have positive interactions with your diners will help them want to come back.

A great chef who prepares sensational food will definitely have your clients boasting about their favourite dish.

A friendly waiter and charming server will assist in making your guest feel special and valued enough for them to want to return and bring their friends.

A pleasant smile and can-do attitude go a long way, and these are free to give but priceless for your business.

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